- Customer: Sharon Field, MD and Founder of Fortalis Ltd
- Date post: June 3, 2016
Fortalis is a contact centre outsourcer using at-home agents to deliver front and back office balance to their customers.
As an experienced interim manager and business transformation professional Sharon’s career, prior to starting Fortalis, was focused on major change programmes across the UK, EU, Middle East and North America. Her experience covers operational management and centralized services; working at the strategic and practical ends of the operational spectrum.
Fortalis was founded by Sharon to bring well trained and professional agents together as a flexible and scalable workforce to provide integrated value in Customer Service. This is technology driven in a time sensitive environment to provide rapid scalable partnerships with our customers.